Legal

GDPR and data rights

Riyela takes data rights seriously. This page gives a practical starting point for centers and individuals who need information about personal data handled through the service.

The daycare usually controls the records

For information entered by a daycare about its families, children, and staff, the daycare generally decides why the information is collected and how it is used.

Riyela provides the service

Riyela processes information to operate the application, protect accounts, provide support, deliver requested messages, and maintain the service.

Requests and corrections

Individuals should normally begin a data access, correction, or deletion request with the daycare that entered the information. Riyela can assist the organization with service-level requests.

Contact us

When contacting support about a data-rights request, include enough context to identify the organization and request, but do not include unnecessary sensitive information.